Last Updated: July 7, 2026
Szabolcs Marton e.v. (Individual Entrepreneur, registered in Hungary, Registration Number: 51783538, Tax Number: 68463861-1-28), currently transitioning operations to ProducerGrid Kft. (a Hungarian limited liability company under registration) (“ProducerGrid,” “we,” “us”) takes your privacy seriously. This Privacy Policy explains what personal data we collect, the legal bases we rely on, how we use it, how long we keep it, and your rights under the General Data Protection Regulation (GDPR), Hungarian law, and applicable European Union data protection laws.
This Policy applies when you use the ProducerGrid desktop agent, website, web dashboard, APIs, and related online services (“the Services”).
Data Controller: Szabolcs Marton e.v. (Individual Entrepreneur, registered in Hungary, Registration Number: 51783538, Tax Number: 68463861-1-28), currently transitioning operations to ProducerGrid Kft. (a Hungarian limited liability company under registration).
Data Protection Contact: privacy@producergrid.com
General Inquiries: info@producergrid.com
Supervisory Authority: You have the right to lodge a complaint with the Hungarian National Authority for Data Protection and Freedom of Information (NAIH) at naih.hu or with the supervisory authority in your EU member state of residence, pursuant to GDPR Article 77.
We process your personal data only when we have a valid legal basis. The table below maps each processing purpose to its GDPR legal basis:
| Processing Purpose | Legal Basis | GDPR Reference |
|---|---|---|
| Service delivery (desktop agent, dashboard, APIs, sync, support) | Contract performance | Art. 6(1)(b) |
| License activation & workstation verification | Contract performance | Art. 6(1)(b) |
| Account management & authentication | Contract performance | Art. 6(1)(b) |
| Billing, invoicing, tax records | Legal obligation | Art. 6(1)(c) — Hungarian Accounting Act (2000. évi C. tv.), VAT Act |
| Security, fraud prevention, abuse detection | Legitimate interest | Art. 6(1)(f) |
| Product improvement (aggregate/anonymized only) | Legitimate interest | Art. 6(1)(f) — with opt-out right |
| Anonymous plugin version contribution (optional) | Consent | Art. 6(1)(a) |
| Crash reports & diagnostics (if contains personal data) | Legitimate interest or Consent | Art. 6(1)(f) or 6(1)(a) |
| Website analytics & cookies (non-essential) | Consent | Art. 6(1)(a) — ePrivacy Directive + GDPR |
| Marketing emails (new customers) | Consent | Art. 6(1)(a) |
| Service-related emails (billing, security, legal) | Contract performance / Legal obligation | Art. 6(1)(b) / 6(1)(c) |
Legitimate Interest Assessment (LIA): Where we rely on legitimate interest, we have conducted and documented a Legitimate Interest Assessment balancing our interests against your rights and freedoms. You may request a summary of the LIA for any processing purpose by emailing privacy@producergrid.com. You have the right to object to processing based on legitimate interest at any time (see Section 9).
Consent withdrawal: Where processing is based on consent, you may withdraw consent at any time. Withdrawal does not affect the lawfulness of processing before withdrawal.
The desktop agent stores data locally on your workstation: plugin names, formats, local paths, preset metadata, sample library metadata, local preferences, tags, and categories. This data remains on your device unless you use an online feature.
If you use the web dashboard, we store organization data: organization profile, users and roles, workstations, API keys, plugin/preset/library/license/project metadata, alerts, notifications, reports, audit events, and operational state. Full DAW project files are not stored as part of project inventory.
Files intentionally uploaded through explicit dashboard features, with related metadata. Upload features are explicit; files are not uploaded merely because the desktop agent scans your workstation.
Payment card data is processed exclusively by Stripe. ProducerGrid does not store full payment card numbers, CVC codes, or card expiry dates.
You and your organization retain ownership of your music, recordings, samples, projects, presets, metadata, uploaded assets, and creative content. ProducerGrid does not claim ownership of your creative work.
We process your content and metadata only to provide, secure, maintain, support, and improve the Services you use, subject to the limited processing license in our Terms of Service. Product improvement is limited to aggregate, anonymized, or de-identified analysis and does not include using your data to train machine learning models, build derivative products, or sell insights.
We do not sell your personal data. We share data only with service providers and processors needed to operate the Services, or where required by law. All processors are bound by data processing agreements compliant with GDPR Article 28.
Key processors and service providers:
We may disclose information if required by law, court order, government authority, security investigation, fraud prevention, or to protect our rights, users, or services.
We use technical and organizational measures to protect data: TLS encryption in transit, access controls, least-privilege operational access, monitoring, and protected storage of credentials and API keys using hashes or encryption.
No internet-connected service can guarantee absolute security. You remain responsible for protecting local systems and account access.
Under GDPR and applicable data protection laws, you have the following rights:
To exercise your rights, contact us at privacy@producergrid.com. We may need to verify your identity and organization authority before fulfilling a request. We aim to respond within 30 days as required by GDPR.
In the event of a personal data breach, we will notify the competent supervisory authority (NAIH) within 72 hours of becoming aware of the breach, where required by GDPR Article 33. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you without undue delay as required by GDPR Article 34.
We retain personal data only as long as necessary for the purposes stated:
The ProducerGrid website uses cookies and similar technologies for essential functionality, preferences, security, and analytics where you have given consent. We do not use advertising cookies or third-party tracking pixels for behavioral advertising.
For detailed information, see our Cookie Policy.
Your data may be processed in Hungary, the European Economic Area (EEA), or the United States where our service providers operate. Where personal data is transferred outside the EEA, we ensure appropriate safeguards are in place:
You may request a copy of the relevant safeguards by emailing privacy@producergrid.com.
For organization customers using the web dashboard, ProducerGrid acts as a data processor for organization-managed data. A Data Processing Agreement (DPA) compliant with GDPR Article 28 is available upon request at privacy@producergrid.com and is incorporated into our Terms of Service for dashboard subscribers.
ProducerGrid is not intended for users under 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, contact us immediately at privacy@producergrid.com.
We may update this Privacy Policy from time to time. Material changes will be communicated by email, in-app notice, dashboard notice, or website notice. Continued use after changes become effective constitutes acceptance.
For privacy-related questions, data requests, or to exercise your GDPR rights:
ProducerGrid is provided by Szabolcs Marton e.v. (Individual Entrepreneur, registered in Hungary, Registration Number: 51783538, Tax Number: 68463861-1-28), currently transitioning operations to ProducerGrid Kft. (a Hungarian limited liability company under registration).
Data Protection Contact: privacy@producergrid.com
General: info@producergrid.com
We aim to respond to privacy requests within 30 days where required by applicable law.